Many of our products are ordered, designed and manufactured exclusively and specially for you, based on your wishes, choices and instructions and we are sure that their quality will satisfy you completely. Therefore, it should be understood that there is no possibility of return or exchange as it is impossible to make them available to another customer.

In detail, the following may be returned

• Types of infant growth
• Games
• "Back to School" items
• Accessories

While it is not possible to return

• Baptismal
• White goods
• Gifts

Nevertheless, if the product sent to you is defective, please contact us at 26510 20201 or at info@zoisanparamithi.gr and our company is committed to replace any product not delivered in perfect condition without any charge to the customer.